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WRITER Launches Autonomous Super Agent to Hundreds of Enterprises

via Business Wire

WRITER Action Agent executes complex, multi-step knowledge work from start to finish with deep research, computer use, and enterprise-grade trust

Action Agent will connect with over 600 tools and services to coordinate tasks across the enterprise tech stack through built-in Model Context Protocol (MCP) support

WRITER, the leader in agentic AI for the enterprise, today unveiled WRITER Action Agent, a powerful new super agent that puts cutting-edge action capabilities, computer use, and deep research into the hands of hundreds of the world’s largest companies. The autonomous agent seamlessly executes complex knowledge work from start to finish, navigating a broad range of tools and systems with enterprise-grade control, transparency, and governance.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250729195801/en/

WRITER Action Agent

WRITER Action Agent

“With the launch of Action Agent, WRITER is taking a significant step toward AGI in the enterprise,” said May Habib, CEO and Co-founder, WRITER. “Other AI chatbots can tell you what to do. Action Agent does it. It's the difference between getting a research report and having your entire sales pipeline updated and acted upon. We believe it will transform the fabric of how our enterprise customers operate.”

WRITER Action Agent is designed to give individuals a trusted partner to accomplish complex, strategic projects with creativity, nuance, and precision. It’s currently available in beta alongside WRITER’s library of hundreds of agents built for highly-repeatable team workflows. The super agent is the latest addition to WRITER’s end-to-end agent platform, which features collaborative tools for building, activating, and supervising AI agents at scale.

Powered by an updated version of WRITER’s flagship adaptive reasoning LLM Palmyra X5, Action Agent scored a chart-topping 61% on GAIA Level 3, the benchmark that evaluates AI agent performance across complex tasks, outperforming Manus, OpenAI Deep Research, and others. Action Agent also outperforms all computer use agents on the CUB leaderboard, a first-of-its-kind benchmark for computer use and browser use agents, with an overall score of 10.4%.

Unmatched autonomy and multi-tool use, with 600+ planned connectors

Action Agent can deftly execute an enormous range of tasks that require deep problem solving and multi-tool use. Using its own fully isolated virtual computer for every session, Action Agent:

  • Independently browses and interacts with web pages, connects to specialized data providers, builds and deploys software, solves technical problems, performs system operations, and executes complex tasks end to end
  • Creates and independently executes multi-step plans, with a powerful ability to adapt and self-correct
  • Manages multiple tasks simultaneously, and continues to work asynchronously even after you’ve closed the tab or shut your laptop
  • Generates images, data visualizations, and structured files such as Excel, PowerPoint, CSV, and PDF
  • Provides enterprises with a complete, searchable audit trail and the ability to monitor and track the agent’s plan, progress, actions, and thought processes

For example, when it’s asked to run a product analysis, Action Agent will embark on a multi-step plan to process thousands of customer reviews from across the web, perform a sentiment analysis to understand public perception, identify key recurring themes, and generate a presentation with key findings. If any step fails, it can analyze the error, formulate a new plan to fix it, update its plan, and continue to execute, all while maintaining the context of the original goal.

In the coming weeks, customers will be able to expand Action Agent’s knowledge and capabilities by securely connecting to 80 enterprise platforms and third-party data platforms such as PitchBook and FactSet, enabling access to 600+ agent tools. Through a Model Context Protocol (MCP) gateway, these connectors allow Action Agent to not only read data, but also write, update, and trigger high-value workflows across these systems.

Notably, WRITER’s agent supervision dashboard will give admins, users, and builders full visibility and control over how agents access knowledge and perform actions. IT administrators will have fine grained oversight over tool configuration and permissions, as well as visibility into tool use at a user- and agent-level throughout their organization.

Built on a foundation of enterprise-grade trust

WRITER is used by hundreds of enterprise organizations to automate critical business processes with generative AI, including Accenture, Vanguard, Qualcomm, Uber, Salesforce, and Prudential. Distinctively, Action Agent is built on a foundation of enterprise-grade trust, with the safeguards and controls already made available in the WRITER platform. It offers multi-layered security, comprehensive data governance, brand protection through customizable guardrails, centralized agent supervision, and models calibrated to reduce hallucinations.

“As agent autonomy increases, so does operational risk, which is why we’ve put industry-leading transparency, security, and control at the core of WRITER Action Agent,” said Waseem AlShikh, WRITER CTO and Co-founder. “This is not a consumer agent retrofitted for the enterprise. It’s natively part of a secure platform already in daily use by hundreds of highly-regulated companies and many of the largest organizations across the Fortune 500.”

To ensure Action Agent delivers world-class performance on structured content tasks, WRITER collaborated closely with its customer and partner Uber. Uber’s AI Solutions team provided the operational expertise to scale high-quality annotations across complex enterprise domains and accelerated the agent’s development. Uber’s dual role as both a customer and partner provided critical insight into production-grade expectations and also validated Action Agent capabilities in Uber’s real-world enterprise use cases.

“At Uber, we operate at a global scale where precision and efficiency are paramount. Our collaboration with WRITER allowed us to contribute our deep operational expertise in high-quality data annotation to help shape an agent capable of tackling the most complex enterprise challenges,” said Megha Yethadka, GM and Head of Uber AI Solutions. “WRITER's Action Agent is a powerful reflection of our shared commitment to innovation, and we're excited by its potential.”

“AI agents are becoming an important strategic advantage for enterprises to reinvent operations and deliver better customer and employee experiences,” said Arnal Dayaratna, Research Vice President at IDC. “Today's most advanced agents are able to interact across different systems and processes, flexibly plan and adapt to solve goals, and autonomously take action in their environment. WRITER's new general-purpose Action Agent is a leading example of frontier innovation expanding the boundaries for the work AI can perform on behalf of people.”

WRITER Action Agent is available beginning today at no additional cost to WRITER customers. For a 14 day trial, visit Writer.com.

Learn more about Action Agent’s capabilities, use cases, and what it means for the future of AI in the enterprise on WRITER’s blog.

About WRITER

WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with WRITER. Founded in 2020, WRITER delivers unmatched ROI for hundreds of customers like Accenture, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at WRITER.com.

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